Belk
Reviews and Complaints
Need to change my email address
Return
User's recommendation: Don’t ever try to return anything terrible customer service
Need help placing order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaInquiry 1177****
Preferred solution: Deliver product or service ordered
User's recommendation: Don't try to buy online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Munich, Bavaria2 lost orders for boots and one soaking wet package
Preferred solution: Coupon for next purchase
User's recommendation: Don’t do online orders
Purchased bilmore down that had been used!
User's recommendation: Make sure in the store you take your down completely investigate it look at it. Make sure it is never been used.
Charge not mine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ocala, FloridaDiscrimination
I recently visited your Ocala store. I stood in a long line after searching through a unmanned man shoe department.
It was finally my turn.
As I walked up to the register the cashier asked me to hold on.
And walk over to a guest that was not in line that asked if there was a price checker. She left me in line ready to pay to help someone that was not in line download a price checker app.
I don't know the for certain but I am sure it was because my skin has a lot of melanin and the guest she elected to services had none.
I walked out without purchasing the shoes for my husband.
I walked a few doors down to Buckles and purchased my husband Christmas gifts.
Preferred solution: I would like to be treated fairly.
User's recommendation: Absolutely not
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Barnwell, South CarolinaOrder wrong and incomplete only 1 shoe in box
- No customer service
- Orders never right
Preferred solution: Deliver product or service ordered
User's recommendation: Forget online ordering they don’t pay attention and customer service is ***
Order # 103874****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPossible fraud
I have received an email request to fill out a survey about my visit to a store in Morristown, TN, on 12/9/2022..
I have never been to Morristown, TN, and I have not ordered, nor purchased anything from Belk on 12/9/22 or any other day in recent history.
I've made three calls, none of which have connected me to someone who can find out what this is about, or whether there was a transaction in my name today, and if so, what it was and how was it paid for.
At the very least, Belk should publish a legitimate phone number for reporting fraud, but I find nothing of the sort on line.
I'd be happy to send you a screenshot of said email.
Preferred solution: if it's fraud, then do something about it! As for whether I've lost any money, not so far as I know yet.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse advertising
Preferred solution: I would like the discount price off of the $30.00 price that is listed on the card and not the $108.00 price that is listed on the website. Belk need to update the listing so it is not false advertising.
I can’t get in touch with anyone about my order
Preferred solution: The ring
User's recommendation: Scream and run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Knoxville, TennesseeWant to return a product
- Has always been reliable until this item
- Package was late and bag was destroyed and the item is not what i need
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFind shipping #103319****
Preferred solution: Deliver product or service ordered
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.